SMB & Professional Services

We specialize in helping small to medium-sized businesses (SMBs) across industries such as professional services, healthcare, retail, construction, and finance. Whether you have five employees or five hundred, our goal is to deliver enterprise-level technology, security, and support tailored to your size, goals, and budget. ALCO’s flexible structure means we can serve startups that need rapid setup just as effectively as established organizations seeking modernization and compliance.

Our Managed IT Services cover every aspect of your technology operations — including help desk support, proactive monitoring, cybersecurity, system updates, cloud management, data protection, and strategic IT planning. Instead of reacting to problems, we prevent them through continuous oversight and optimization. This ensures uptime, productivity, and predictable costs, freeing business owners to focus on growth rather than technical issues.

Yes. Most issues can be resolved remotely through secure tools that allow our technicians to diagnose and fix problems instantly. For more complex needs, such as hardware installation, cabling, or network expansion, we provide on-site support through our local teams and partners nationwide. This hybrid approach ensures you receive fast, dependable service wherever your business operates.

ALCO implements layered security strategies built for modern threats. We provide firewall management, email and phishing protection, multi-factor authentication (MFA), endpoint protection, vulnerability scanning, and employee awareness training. Our security stack aligns with frameworks such as NIST, HIPAA, and CMMC, ensuring your business is not only protected but also compliant with the standards relevant to your industry. We also monitor threats 24/7 so you can stay ahead of emerging risks.

Absolutely. We design and manage cloud migrations for Microsoft 365, Google Workspace, Azure, AWS, and private cloud platforms. Our team ensures that data integrity, access control, and compliance are maintained throughout the process. We handle every stage — planning, testing, migration, and post-move optimization — so your operations continue smoothly without downtime or disruption.

Yes. Compliance is built into everything we do. Whether your organization needs to adhere to HIPAA, PCI-DSS, SOC 2, or other frameworks, we design secure, auditable environments that meet those requirements. ALCO assists with documentation, policy implementation, and technical safeguards, so you can pass audits confidently and avoid the costly penalties of non-compliance.

We implement redundant, encrypted backup systems that safeguard your business-critical data across local and cloud environments. Our Business Continuity and Disaster Recovery (BCDR) solutions ensure you can restore operations quickly after an outage, cyberattack, or accidental deletion. We routinely test recovery systems to verify reliability — so when you need them, they work flawlessly.

ALCO combines enterprise-grade capabilities with the personal touch of a dedicated technology partner. We don’t just fix problems — we anticipate them, helping businesses operate efficiently, securely, and strategically. Our team includes certified professionals with backgrounds in security, compliance, and infrastructure management, giving your business access to the same expertise large corporations rely on — but at a scale and cost designed for SMBs.

Most new clients are onboarded within days. We begin with a discovery consultation to assess your technology landscape, identify risks and inefficiencies, and create a roadmap aligned with your goals. Once approved, our team immediately begins implementing improvements, stabilizing systems, and setting up proactive monitoring. The process is seamless, transparent, and designed to minimize disruption while delivering immediate value.

To learn more about IT support and solutions for small and medium-sized businesses, contact ALCO USA at Team@ALCOUSA.org. Our team will provide a complimentary consultation and a clear proposal tailored to your business size, technology environment, and goals.