- About Us
-
-
-
Adam Leveille
Chief Executive Officer
Ethan Barnes
software development and AI data architecture
Leadership Team
Jason Nouanounou
Help Desk Manager
Carly Freeman
Public Relations
-
-
-
Our Team
People Behind the Mission
Our team is a mix of innovators, problem solvers, and dedicated professionals who share one goal—helping our clients succeed. We believe in building strong relationships, working with integrity, and always striving for excellence in everything we do.
Adam Leveille
Adam leads Team ALCO with a focus on technology innovation, client success, and community partnerships. With a background in building and scaling ventures, he brings hands-on expertise in IT strategy, security, and business growth.
Jason Nouanounou
Jason is our Help Desk Manager, leading Team ALCO’s support operations and working closely with his team of engineers to assist our clients.
Carly Freeman
Carly serves as ALCO’s marketing consultant, guiding the company’s branding, communications, and outreach efforts. She provides strategic input on campaigns, creative messaging, and community engagement through multiple networks.
Matthais Barnes
Matthais is an intern with a focus on front-end web and application development. He brings energy and fresh perspective to ALCO’s projects, contributing to modern user interfaces and web-based solutions.
Ethan Barnes
Ethan is an intern specializing in software development and AI data architecture. He assists with projects that involve emerging technologies, helping to explore and apply innovative approaches in data management.
Noah Wilkes
Noah is a full-time support technician who provides front-line assistance to clients. He handles day-to-day help desk requests, device setup, and general IT support. His approachable style and problem-solving skills ensure that clients receive timely and effective solutions.
Frequently Asked Questions
We know choosing the right technology partner can bring up a lot of questions. That’s why we’ve put together answers to the most common ones we hear from clients. If you don’t see your question here, feel free to reach out — our team is always happy to help.
What types of clients do you work with?
We primarily serve small to mid-sized businesses, nonprofit organizations, and government entities. Our team also supports individual professionals who need reliable IT help. Whether you have 5 employees or 500, we adapt our solutions to fit your needs.
Do you only serve clients in certain locations?
While our offices are based in Boise, St. George, Hermosa Beach, and Boston, we proudly serve clients nationwide. Most of our services are delivered remotely, allowing us to support businesses wherever they are.
How do you differentiate yourself from other IT providers?
We focus on trust, responsiveness, and compliance. Our clients appreciate that we combine enterprise-level expertise with the personal touch of a dedicated local team.
What industries do you specialize in?
We work with a wide range of industries, including professional services, retail, healthcare, nonprofits, and government. Each engagement is tailored to industry-specific compliance, security, and operational needs.
Are your services customizable?
Yes. We understand every business is unique. We can build service plans around your existing systems, business goals, and compliance requirements.
Do you provide consulting as well as day-to-day support?
Absolutely. Beyond troubleshooting and support, we help businesses plan IT roadmaps, optimize costs, and prepare for growth with scalable solutions.
How do you ensure client data is secure?
We use industry best practices such as encryption, multi-factor authentication, endpoint detection, and regular vulnerability assessments. Our team is well-versed in HIPAA, SOC 2, and CMMC compliance requirements.
What are your hours of operation?
Our standard support hours are during normal business days, but emergency support is available 24/7 for urgent issues.