ALCO USA Inc

Solutions

Solutions That Work for You

We offer a full range of IT and business technology services designed to keep you secure, productive, and ready for the future. From managed support to compliance consulting and advanced cloud solutions, our services are built to scale with your needs.

Strategic Technology Consulting

We align technology with business goals. Whether you need a virtual CIO, a roadmap for growth, or help navigating digital transformation, we deliver high-level strategy with real-world execution.

Cloud & Infrastructure Services

From cloud migrations to on-prem infrastructure upgrades, we design scalable, secure environments that keep your team productive. Whether you're fully remote, on-site, or hybrid, we’ve got your back-end covered.

Managed IT & Help Desk Support

Our managed IT services handle everything from day-to-day troubleshooting to proactive maintenance. We become your help desk, your IT partner, and your front line — keeping your people and systems running smoothly.

Cybersecurity & Compliance

We help businesses stay secure and compliant in an evolving threat landscape. From risk assessments and secure access to ongoing monitoring, we protect your systems and data.

Business Continuity & Disaster Recovery

Downtime isn’t an option. Our continuity and disaster recovery services ensure your business can keep running — even in the face of outages, cyberattacks, or hardware failure. Sleep better knowing we’ve planned for the worst.

SharePoint Matter Experts

Design, govern, and scale SharePoint as your secure knowledge hub—from intranet and document management to Power Platform workflows and compliance—guided by Microsoft-certified experts led by David Leveille.

Web Application Development & Hosting

Our expert team develops custom, cloud-based applications that are fast, reliable, and optimized for performance. From initial design and development to hosting and ongoing maintenance, we handle every stage of the process with precision and care.

Mobile Telephony Services

Reliable mobile connectivity is essential for modern business operations. From field teams to remote workforces, your communication infrastructure must be fast, secure, and scalable.

Hardware Procurement, Sourcing, and Lifecycle Management

Design, govern, and scale SharePoint as your secure knowledge hub—from intranet and document management to Power Platform workflows and compliance—guided by Microsoft-certified experts led by David Leveille.

ALCO Renewed™— certified refurbished technology from ALCO , reliable and budget-friendly.

From laptops and mobile devices to networking equipment and accessories, every device is professionally restored, tested, and verified by technicians with CompTIA and Apple certifications. We serve businesses, nonprofits, remote workers, students, and community members—while also partnering with organizations to provide low-cost or no-cost devices to those in need.

Expertise Across Sectors

We proudly serve businesses and organizations across a wide range of industries, from small businesses to enterprises, government agencies, and nonprofits. Our deep understanding of each sector helps us deliver tailored solutions that solve real problems and drive meaningful results.

SMB & Professional Services

We help small and midsize businesses do more with less — by streamlining IT operations, securing data, and enabling remote work. Whether you're a law firm, real estate office, or consulting practice, our solutions are tailored to your workflows, budgets, and growth goals.

Healthcare & Medical

From private practices to multi-location clinics, we design IT systems that protect patient data, ensure HIPAA compliance, and keep care uninterrupted. Our team understands the urgency, reliability, and privacy needs unique to healthcare providers.

Commercial & Retail

From boutiques to franchises, we help retail businesses stay online and efficient. We support point-of-sale systems, Wi-Fi, inventory management, and back-office IT—keeping everything running behind the scenes so you can focus on customers.

Food Service & Hospitality

We support restaurants, hotels, and venues with the technology they need to create great guest experiences. From POS terminals to guest Wi-Fi and payment compliance, we help hospitality businesses stay connected, secure, and stress-free.

Education

We help schools and educational institutions embrace digital learning—securely and affordably. Our solutions enable hybrid classrooms, student data protection, and streamlined device management for both educators and IT staff.

Government & Defense

With experience in highly regulated environments, we support agencies with secure, reliable IT infrastructure. From compliance with federal frameworks to endpoint management and cybersecurity, our work stands up to the highest standards.

Frequently Asked Questions

We know choosing the right technology partner can bring up a lot of questions. That’s why we’ve put together answers to the most common ones we hear from clients. If you don’t see your question here, feel free to reach out — our team is always happy to help.

What types of clients do you work with?

We primarily serve small to mid-sized businesses, nonprofit organizations, and government entities. Our team also supports individual professionals who need reliable IT help. Whether you have 5 employees or 500, we adapt our solutions to fit your needs.

Do you only serve clients in certain locations?

While our offices are based in Boise, St. George, Hermosa Beach, and Boston, we proudly serve clients nationwide. Most of our services are delivered remotely, allowing us to support businesses wherever they are.

How do you differentiate yourself from other IT providers?

We focus on trust, responsiveness, and compliance. Our clients appreciate that we combine enterprise-level expertise with the personal touch of a dedicated local team.

What industries do you specialize in?

We work with a wide range of industries, including professional services, retail, healthcare, nonprofits, and government. Each engagement is tailored to industry-specific compliance, security, and operational needs.

Are your services customizable?

Yes. We understand every business is unique. We can build service plans around your existing systems, business goals, and compliance requirements.

Do you provide consulting as well as day-to-day support?

Absolutely. Beyond troubleshooting and support, we help businesses plan IT roadmaps, optimize costs, and prepare for growth with scalable solutions.

How do you ensure client data is secure?

We use industry best practices such as encryption, multi-factor authentication, endpoint detection, and regular vulnerability assessments. Our team is well-versed in HIPAA, SOC 2, and CMMC compliance requirements.

What are your hours of operation?

Our standard support hours are during normal business days, but emergency support is available 24/7 for urgent issues.

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