Getting Started

Onboarding guides and helpful resources

Learn how to get started with ALCO’s services, platforms, and tools. This page provides step-by-step guides, tutorials, and key information to help you onboard smoothly and make the most of our technology.

Frequently Asked Questions

We know choosing the right technology partner can bring up a lot of questions. That’s why we’ve put together answers to the most common ones we hear from clients. If you don’t see your question here, feel free to reach out — our team is always happy to help.

What should I do first after onboarding?

Review the onboarding guide in the Knowledge Base and ensure all devices and accounts are set up as instructed.

Are there guides or tutorials available?

Yes. Step-by-step guides, video tutorials, and FAQs are available in the Getting Started portal.

Who can help me with setup issues?

Submit a support ticket through the portal or schedule a meeting with your ALCO account manager for direct assistance.