U.S. Based IT Managed Services
Elevated Technology—
Managed by ALCO
Secure, scalable IT and cybersecurity solutions designed to support growth, reduce risk, and keep your business running without interruption.
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Elevated technology starts here.
Welcome to ALCO
At ALCO USA Inc., we believe the future of IT lies in agility, zero-trust security, and automation. Our mission is simple: deliver enterprise-grade technology solutions with small-business care. From local startups to nationwide enterprises, we empower organizations to scale securely, work smarter, and protect what matters most.
Technology is more than tools—it’s the foundation of modern business. At ALCO USA, we’re committed to delivering IT that’s secure, simple, and scalable. We measure success by the value we bring to our clients, our community, and the industries we serve.
To simplify technology while strengthening security—so businesses can focus on growth, not IT headaches. We deliver solutions that are practical, measurable, and built for long-term impact.
Built for reliability—not dependency.
Team Redundancy vs. Single-Point Risk
An in-house hire is a “Single Point of Failure” limited by one skillset and a 40-hour week. ALCO USA replaces that vulnerability with a redundant, US-based team of experts. Get 24/7/365 monitoring and guaranteed response times for the same cost as one employee. We provide the high-capacity infrastructure to scale your business safely.
Comprehensive IT, delivered simply.
Services
From managed IT and cybersecurity to cloud and support, we provide everything your business needs to operate securely and efficiently.
Strategic Technology Consulting
We align technology with business goals. Whether you need a virtual CIO, a roadmap for growth, or help navigating digital transformation, we deliver high-level strategy with real-world execution.
Cloud & Infrastructure Services
From cloud migrations to on-prem infrastructure upgrades, we design scalable, secure environments that keep your team productive. Whether you're fully remote, on-site, or hybrid, we’ve got your back-end covered.
Managed IT & Help Desk Support
Our managed IT services handle everything from day-to-day troubleshooting to proactive maintenance. We become your help desk, your IT partner, and your front line — keeping your systems running smoothly.
Cybersecurity & Compliance
We help businesses stay secure and compliant in an evolving threat landscape.
From risk assessments and secure access to ongoing monitoring, we protect your systems and data.
Hardware Procurement, Sourcing, and Lifecycle Management
Design, govern, and scale SharePoint as your secure knowledge hub—from intranet and document management to Power Platform workflows and compliance—guided by Microsoft-certified experts led by David Leveille.
Web & Application Development
Our expert team develops custom, cloud-based applications that are fast, reliable, and optimized for performance. From initial design and development to hosting and ongoing maintenance, we handle every stage of the process with precision and care.
Advanced Hosting Solutions
Powerful, secure, and scalable hosting environments tailored to modern businesses. Whether you need database-optimized infrastructure, high-performance VPS hosting, or fully dedicated servers, we provide reliable platforms.
Need Something Else?
Custom solutions, built for you
Not every solution fits in a list. If you have a unique requirement or need something specific, our team can design and deliver a solution tailored to your business.
Tailored solutions for every sector
Industries
We support businesses, nonprofits, and organizations across industries—delivering technology aligned to your unique needs and compliance requirements.
SMB & Professional Services
We help small and midsize businesses do more with less — by streamlining IT operations, securing data, and enabling remote work. Whether you're a law firm, real estate office, or consulting practice, our solutions are tailored to your workflows, budgets, and growth goals.
Healthcare & Medical
From private practices to multi-location clinics, we design IT systems that protect patient data, ensure HIPAA compliance, and keep care uninterrupted. Our team understands the urgency, reliability, and privacy needs unique to healthcare providers.
Commercial & Retail
From boutiques to franchises, we help retail businesses stay online and efficient. We support point-of-sale systems, Wi-Fi, inventory management, and back-office IT—keeping everything running behind the scenes so you can focus on customers.
Government & Defense
With experience in highly regulated environments, we support agencies with secure, reliable IT infrastructure. From compliance with federal frameworks to endpoint management and cybersecurity, our work stands up to the highest standards.
Food Service & Hospitality
We support restaurants, hotels, and venues with the technology they need to create great guest experiences. From POS terminals to guest Wi-Fi and payment compliance, we help hospitality businesses stay connected, secure, and stress-free.
Education
We help schools and educational institutions embrace digital learning—securely and affordably. Our solutions enable hybrid classrooms, student data protection, and streamlined device management for both educators and IT staff.
Your Industry Not Listed?
We’ve got you covered
We work across a wide range of industries. If you don’t see yours listed, reach out—chances are we already support organizations like yours.
Nationwide reach. Local expertise.
Locations
With roots in Meridian, Idaho, and offices in Hermosa Beach, California, our team brings local presence with a national reach. No matter where you are, we’re dedicated to delivering reliable service and support that feels close to home.
Meridian, Idaho
Our headquarters and central operations hub, serving businesses across Southern Idaho with full IT management and support.
Address: 943 W Overland Rd, 1st Floor Meridian, ID 83642
Hermosa Beach, California
Rooted in the South Bay, we deliver relationship-driven IT services to businesses in Hermosa Beach and the greater Los Angeles area.
Address: 2447 Pacific Coast Hwy 2nd Floor, Hermosa Beach, CA 90254
Global Operations
ALCO supports organizations across the United States with a remote-first model backed by on-site capabilities where needed. From coast to coast, we deliver consistent, secure, and responsive IT services—combining national scale with the attention of a local partner.
Trusted by organizations that expect more
Client Testimonials
Kevin Cody
Owner at Easy Reader News
"Adam Leveille [ALCO] has provided a wide range of website and social media services for Easy Reader newspaper with a remarkable range of knowledge and remarkable responsiveness."
Quentin Brouster
CTO at Back Market UK
“Adam and his team at [ALCO] are excellent at what they do—highly skilled, reliable, and a pleasure to work with. We were fortunate to have the opportunity to collaborate with them.”
David Glendenning
President at CSG
"I highly recommend Adam Leveille and his company ALCO. He is an amazing technical person, but more than that, he is most interested in solving customers issues no matter what. It is always a pleasure to work with Adam and his team."
Gary Fox
Mayor, City of Temecula, CA
“In a world where it’s difficult to find service people who care as much about your issues as you do, Adam [ALCO] was a breath of fresh air......”
People first. Technology second.
Our Team & Community
We’re a team of professionals committed to delivering reliable IT—while actively supporting the communities we serve through local involvement, events, and technology initiatives.
Adam Leveille
Principal Consultant
David Leveille
SharePoint SME
Carly Leveille
Office Manager
Red Reed
Operations Consultant
Jason Nouanounou
Help Desk Manager
Ethan Barnes
Software Developer & AI Data Architect
Ethan Barnes
Software Developer (Frontend Focus – Web & Applications)
Noah Wilkes
Level 1–2 Support Technician
Now Hiring
Build your future with ALCO
We’re growing and looking for driven professionals who take pride in doing things right. Join a team focused on reliable technology, real impact, and long-term success.
Strategic alliances. Community impact. Real results.
Partnerships That Power Elevated Technology
Success in technology requires strong partnerships. At ALCO, we work with leading technology providers, service networks, and trusted vendors to deliver secure, scalable, and cost-effective solutions. We also partner with nonprofits and local organizations to support the communities we serve—because technology should create impact beyond the business. Together, our partnerships help organizations operate smarter, stay secure, and grow with confidence.
Supporting communities through technology and knowledge
Community & Education
At ALCO USA, we don’t just manage technology—we lead the conversation on it. Whether we’re conducting security seminars or guiding clients through complex compliance audits, our focus is on empowering businesses with the knowledge they need to thrive in a high-risk digital landscape.
Power of the Purse Gala
On February 19, ALCO USA Inc. will be heading to the Purses with a Purpose Boise gala to be a part of the fundraising event. It is an honor to support this cause and the work being done for the community. We love working with you, Launee, and appreciate everything you do.
Boise Metro Chamber CEO Speaker Series
ALCO USA Inc. is headed to The Grove Hotel on March 19 for the Boise Metro Chamber CEO Speaker Series featuring Susan Morris. Looking forward to an afternoon of high-level networking and insights from one of Idaho’s top business leaders.
Microsoft 365 Community Conference 2026
Team ALCO is headed to Orlando this April to engage with the industry's leading innovators. We stay at the forefront of emerging cybersecurity and infrastructure trends to ensure our clients always have a competitive advantage.
Insights, updates, and what’s next from ALCO
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Have a question or need support? We’re here to help.
Contact Us
Whether you’re looking for IT support, exploring managed services, or need help with a specific issue, our team is ready to assist. Submit a request and we’ll connect you with the right person to get things moving—quickly and efficiently.
Hours of Operation: 9a-5p Mon-Fri MST
Offices:
943 W Overland Rd 1st Floor, Meridian, ID 83642
2447 Pacific Coast Highway, 2nd Floor, Hermosa Beach, California, 90254
(Appointments Required)
Phone Number (Toll-Free): 1 (833) 492-2917
Email: Team@alcousa.org
Reliable technology starts with the right conversation.
Submit a Form
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Schedule a Meeting
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Access support, resources, and answers—all in one place, designed to get you the help you need quickly and efficiently.
Straight answers. No confusion.
Frequently Asked Questions
We believe IT should be simple, transparent, and reliable. These are some of the most common questions we receive about our services, support process, and how we work. If you don’t see what you’re looking for, our team is always here to help.
01. How do I request support?
You can request support through our help center, by email, or by phone. Once your system is onboarded, you’ll also have a direct support option from your device for faster assistance.
02. What’s included in managed IT services?
Our managed services include monitoring, maintenance, security tools, support, and system management. Everything is designed to keep your systems secure, stable, and running efficiently.
03. Do you support businesses outside your local area?
Yes. We operate with a remote-first model, allowing us to support clients nationwide while still offering on-site service when needed.
04. How quickly can I expect a response?
Most requests are responded to quickly during business hours, with priority given to urgent issues. Our goal is fast, reliable support that minimizes downtime.
05. Do you offer custom solutions?
Absolutely. Every business is different, and we tailor our services to fit your specific needs, environment, and goals.