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Notas del trabajo

Textos ocasionales sobre infraestructura, operaciones y las decisiones que hay detrás. Se publican cuando hay algo que decir, no para llenar un calendario.

Least privilege without breaking everything

Removing local administrator rights is one of the highest-value security changes available and one of the most frequently abandoned. The projects that fail almost always fail the same way, and it is not a technical problem.

Adam Leveille, CEO & Principal Consultant

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What an hour of downtime actually costs

The published averages are enormous and nearly useless, because they average across organizations nothing like yours. Here is how to calculate a figure for your own business that will survive contact with a finance director.

Adam Leveille, CEO & Principal Consultant

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Keeping a public website out of the incident queue

A marketing site is usually the least critical system an organization runs and the most frequently compromised. That combination — low attention, high exposure — is exactly what makes it the entry point.

Adam Leveille, CEO & Principal Consultant

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How to read a managed services agreement

The commercial terms in an MSP contract are usually straightforward. The operational terms — scope boundaries, exclusions, data ownership and exit — decide whether the relationship works. Here is what to read carefully and what to negotiate.

Adam Leveille, CEO & Principal Consultant

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The patch window problem: why known vulnerabilities are still the way in

The vulnerabilities used against mid-sized organizations are rarely novel. They are usually months old, publicly catalogd, and patched by the vendor before the attack. Understanding why the patch did not get applied is more useful than understanding the vulnerability.

Adam Leveille, CEO & Principal Consultant

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Backups are not a recovery plan

Almost every organization we assess has backups. A much smaller number have ever restored one. The gap between those two facts is where most of the damage in a serious incident actually happens.

Adam Leveille, CEO & Principal Consultant

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What "24/7" should mean in a managed services contract

Almost every provider advertises round-the-clock support. Far fewer will tell you who is awake, what they are allowed to do at 3am, and what happens when the answer is "nobody, until Monday". Here is how to read the claim.

Adam Leveille, CEO & Principal Consultant

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What an enterprise security review actually asks

Mid-market companies lose enterprise deals at the security questionnaire, usually over things that were cheap to fix a year earlier. What reviewers really check, which answers end a deal, and how to be ready before the questionnaire arrives.

Adam Leveille, CEO & Principal Consultant

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Designing monitoring that earns its alerts

Most monitoring degrades into noise within a year. A full account of how we decide what wakes a person, what raises a ticket, what is merely recorded — and the database constraint that stops one flapping disk producing forty tickets overnight.

Caleb Gay, DevOps Consultant

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Migrating a production platform without downtime

A complete account of how we move a live system onto new infrastructure: what we check before we start, the order operations have to happen in, the failure modes that cost people their weekend, and the one step we will not automate.

Adam Leveille, CEO & Principal Consultant

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Caso práctico

Easy Reader News

Mantener en línea una redacción diaria ante un tráfico impredecible

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Veamos qué está ejecutando.

Una conversación de alcance con un ingeniero sénior. Le diremos qué cambiaríamos, cuánto costaría y si somos la firma adecuada para ello.