Restaurants, hotels, and venues run on seamless service. From reservations to POS terminals to guest Wi-Fi, your technology must work flawlessly — especially during peak hours. We keep hospitality IT invisible, so your team can focus on guests.
Hospitality thrives on customer satisfaction — we make sure your IT never gets in the way of great service.
Yes. ALCO USA integrates with all major booking and property management platforms, including those used by hotels, resorts, restaurants, and event venues. Our team ensures smooth communication between your website, POS, CRM, and inventory systems so that data stays synchronized in real time. We also implement safeguards for payment security, guest privacy, and performance optimization—ensuring your systems are fast, compliant, and always available to customers.
Absolutely. While most support requests are resolved remotely, we understand that hospitality and retail operations often rely on physical systems such as kiosks, POS devices, network hardware, and smart displays. ALCO can dispatch certified technicians on-site for hardware repairs, Wi-Fi troubleshooting, and installation projects. We maintain regional and national coverage to ensure that no matter how many locations you operate, you receive consistent, timely support across all sites.
Yes. ALCO offers flexible, transparent service packages designed for single-location businesses and multi-site enterprises alike. Packages can include managed IT, cybersecurity, 24/7 help desk, data backup, compliance management, and vendor coordination—all under a single predictable monthly rate. We also customize plans for seasonal operations or high-volume businesses that need to scale quickly during peak times. Our goal is to make enterprise-level IT support affordable and adaptable to your specific needs.
Yes. We deploy, secure, and maintain POS systems across multiple industries. Whether you use Square, Toast, Clover, or a legacy retail platform, ALCO ensures transactions are encrypted, compliant with PCI-DSS, and integrated with your accounting or CRM tools. We also help modernize older POS systems, reducing downtime and improving your ability to serve customers quickly and efficiently.
Yes. We design and manage reliable Wi-Fi environments with segmented access for staff and guests, ensuring secure bandwidth allocation and compliance with data privacy standards. For hotels and public venues, we can implement branded login portals and analytics to help you understand usage patterns and improve the guest experience while keeping your internal systems protected.
Definitely. ALCO helps businesses grow efficiently by replicating proven technology environments in new locations. From low-voltage cabling and network configuration to software setup and remote management, our team ensures your systems are consistent, secure, and scalable. Whether opening a second restaurant, expanding a retail chain, or upgrading an entire franchise network, we handle the technical foundation so you can focus on operations and customer experience.
Getting started is simple. Email Team@ALCOUSA.org to schedule a consultation. We’ll assess your existing systems, identify pain points, and recommend a customized IT strategy that fits your business model, compliance needs, and growth goals. Our onboarding process is fast, non-disruptive, and designed to deliver measurable improvements right away.
