Help desk 24/7/365 · Office 9–5 MT, Mon–Fri +1 (208) 391-7176 team@alcousa.org
Run it properly, continuously

Managed IT Solutions

We take responsibility for the estate: endpoints, servers, networks, identity and backups. Patching happens on a schedule you approve. Monitoring runs continuously and raises a ticket before you notice a problem.

We support teams in Columbus and across the United States, remotely.

What is included

  • Endpoint and server management with continuous patching
  • Network, firewall and identity administration
  • Backup and recovery, tested rather than assumed
  • Asset inventory and lifecycle planning
  • Documented change control on everything we touch
  • Quarterly review of what broke, what we fixed, what is next
Often bought with

All services

Help Desk

Support your people will use, staffed by engineers rather than a script-reading first line.

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DevOps

Pipelines, infrastructure as code, and the automation that makes releases boring.

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Advanced Hosting Solutions

VPS, dedicated and database-optimized infrastructure, managed end to end.

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Cybersecurity & Compliance

Assessment, hardening, monitoring and the paperwork an auditor will accept.

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Is this the right fit?

We qualify every engagement before we quote one. That means a technical conversation about your estate, not a sales call — and a straight answer if we are not the right firm.

Let us look at what you are running.

A scoping conversation with a senior engineer. We will tell you what we would change, what it would cost, and whether we are the right firm for it.